So my printer is a Xerox Color 560 and my Fiery is an XC570-03E3. Whenever I try to print multiple copies of my file, which is 1.39G, the Fiery locks up and takes over 2 hours just to print 2 out of 5 copies. I have tried re-exporting my file from Quark to Adobe Acrobat v. 9.5.5 multiple times and the problem still persists. When I contacted the Dealer of the Fiery and Printer, after several days of working with the guy, they said that the problem was with the file for when the job was canceled, the Job Report said that the file size was 1KB, which is impossible as the file has 433 pages.
I have tried reducing the file size down to 29MB and the same problem keeps on occurring. The Fiery locks up and takes again 2 hours to print 2 out of 5 copies. However this time the Job Report after being canceled says that the file size is 29MB which is correct.
Is the problem the PDF itself, Quark or the Fiery.
Any help would be awesome, thanks in advance