I purchased Photoshop Elements 12 for my Windows XP Workstation (SP3).
After installation and rebooting my computer, I attempted to launch Photoshop Elements 12.
An error message appeared saying "Configuration error -- Please uninstall and reinstall the product." Error 16.
Uninstalling and reinstalling did not rectify the problem.
I bought the software at Staples, and they will not take it back (store policy).
Unfortunately, Adobe does NOT offer any support for the "ELEMENTS" versions of their software.
So that's a $100.00 down the drain.
Nice work, Adobe. I'll be sure to tell everyone.
Myron Achtman
Vice President
ADITA Video Inc.