Quantcast
Channel: Adobe Community: Message List
Viewing all articles
Browse latest Browse all 114192

Re: Upgrading to CS6 returns: "This serial number is not for a qualifying product"

$
0
0

Excellent work John and Jeff!

 

Yes, that was my problem. I apparently have a volume license for CS5 which I wasn't aware of. I'm the only one at my company who has this software so I'm not sure why my company bought a volume license. And the CS6 license i bought was retail. In any case, I chatted with Support and they refunded my purchase. I will next call the Sales group to find out about getting an upgrade for my volume license.


Viewing all articles
Browse latest Browse all 114192


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>