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text line tool issues with online publication

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Hi I am using the text line tool in Framemaker to display callouts for graphics. The output displays okay in PDF. However, when I use the publication option for webhelp and HTML5, the text is truncated and only the first letter is displayed. Not sure what's happening?

 

I've tried updating the mapping style, but this does not help. I am using FrameMaker 12 (part of the Adobe Communications Suite)

Any suggestions?


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