I am having this exact issue right now as well. Have followed all the troubleshooting protocols and "quit" is still greyed out for me as well. This is a prime example of why a cloud based software causes so much trouble. Very disappointed.
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I am having this exact issue right now as well. Have followed all the troubleshooting protocols and "quit" is still greyed out for me as well. This is a prime example of why a cloud based software causes so much trouble. Very disappointed.