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Re: Premiere Pro CC 2014 freezes frequently and crashes

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I'm interested in Premiere's CPU usage & RAM load in four scenarios:

  1. after launching and creating a new project (baseline)
  2. after launching and loading a project that is giving you trouble
  3. after working in the project for a while, but before you hit any freezing behavior
  4. after hitting a freeze.

If you're willing to report monitor resource usage, we don't necessarily need precise numbers; it would be sufficient to report basic trends like "memory usage was okay until right before the first freeze, then it spiked to nn GB and stayed there until I quit."

 

Also, two questions drawn from troubleshooting similar issues with a couple of customers:

  • Do you have any non-alphanumeric character other than dash and underscore in the filenames of your content or your project or in any folder along the path to the assets?
  • Did you import any folder based content like AVCHD or RED by dragging whole folders in from Finder or Media Browser?

 

Lastly, did the project originate in an earlier version. I know Kevin has already asked this and some of you have provided this data point in an earlier post, but I'd appreciate if you include it again.

 

Thanks,
Mark


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