On my new Medion computer (Medion erazer PC X5331 E, specs: Clock Speed: 3.4 GHz, Memory: 16GB, Memory Type: DDR3 1600MHz, Banks: 2, Used Banks: 2, Hard disk capacity: 2.000GB, SSD capacity: 256GB) I have installed premiere pro CC, through creative cloud.
I have filmed with my Canon 5D mark II, and tried to import some of these films into premiere pro CC.
Import was successful, but unfortunately the clips won't play. I can hear the audio and every three or four seconds the image changes in the playback screen. It also won't playback when I've loaded the clips into a sequence.
I tried everything: rendering, setting preferences of memory to optimize rendering to memory, I've put the playback quality to 1/4, I've tried playback without audio, tried making the clips smaller (internet told me it would be easier to play it back when clips were smaller), I've tried importing different video files to see if the problems were because of my clips, I've tried to adjust the 'interpret footage', etc.
Nothing enabled premiere pro CC to play my clips, so now I'm desperate.
Can anyone tell me what I should do to fix this problem, I even tried de-installing and re-installing Adobe premiere pro CC - didn't help either.
Thank you very much,
Best wishes,
Veerle