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Re: I get error 16 "Please uninstall and reinstall the product"

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Andreiutz wrote:

 

Hello.

When I start Photoshop CS6 get the error 16. I have same problem on illustrator CS6.

Here I found the solution Configuration error 16 | CC, CS but I have no SLStore and PCD folders.

What can I do?

I think that's a hidden folder.
Two ways of making it visible:

  • Control Panel > Folder Options > View Tab > Select Show hidden folders.
  • Just type in c:\ProgramData\Desktop in the commandbar on top of explorer. This should show the contents of the folder.

 

Gene


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