Re: I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR

Hi Alfred,

I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:

1) Go to Start button>> Control panel>> Uninstall a program.

2) Check if you see Browser safeguard there, if yes then uninstall it.

3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.

-Ankit