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Re: I just bought Acrobat XI Pro (download). It crashes every time I try to open it.

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Hi dakota333,

 

Try the following steps and let me know if it worked for you:

 

Delete all the files from following folders:

C:\ProgramData\Adobe\SLStore

C:\Program Files (x86)\Common Files\Adobe\SLCache

 

And, delete all files from following folder except cache.db

C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD


Then launch Acrobat, Accept EULA and enter the serial number again an check.


Regards,

Rave


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